Managing Debtors
Your system can be configured to notify, suspend and/or delete accounts of users that have been in debt over a specified period of time. Respective warnings are sent first. With our system account suspension doesn't remove any of client's resources or configuration
Discounts For Different Billing Periods
You can create many billing periods within a plan for customers to choose from. In every billing period, you can set discounts for setup, recurrent, and over limit prices. This way, you don't need to specify resource prices in each billing period
Promotions For Hosting
You can create promotion plans that grant flexible discounts for accounts. Discounts are provided via promo codes and unnamed promotions and calculated based on the full amount charged
Credit Limit
Your account accumulates user fees up to a certain amount before credit card payment users get charged and check payment users get barred from buying more resources. Credit limit is set in the plan and can be increased (or decreased) for individual accounts and reset for all users in the system in one go
Billing Profiles
Users can create and switch between multiple billing profiles. One billing profile can be used for several accounts. Trial users don't have billing profiles
Refunds
You can allow complete refunds during the specified initial period and partial refunds after this period has expired. The duration of the period and refund percentage is configurable from the control panel. Only the latest billing period/month recurrent charges can be refunded , while other charges can be returned by crediting accounts manually
The billing platform we provide is included within your system at no extra charge however you can choose to use your existing billing systems if required. Altaire offers the most complete reseller hosting solution available.